what do I have to do if once my order done I want to change it or cancel it?

  • Any serial manufactured product can be returned or exchanged (except music, films, sales, bridal products or costumes). If you have ordered a product made according to your measurements or specially for you, we do not offer the possibility to return or exchange it. You have 7 days from the delivery date. Please send us the products back by mail, without declaring any value, to:

    Manuel Sanz
    C/ Campomanes, 4
    28013 Madrid
    Spain

    Please send us an e-mail to inform us about a return/exchange.
    In case of an exchangem please also include a note with the wanted product. As soon as we will receive your package we will contact you for the new shipment payment.
    Thank you.

    WE WON'T ACCEPT ANY PARCEL IF FLAMENCOEXPORT S.L. HAS TO PAY ANY CUSTOMS FEES FOR IT. 
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